We want you to enjoy and benefit from your sessions. The terms and conditions below are set out to help you do this and to safe-guard our sessions.

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Bookings & Payments

All group sessions, private programmes and workshops must be paid for in advance. Your place is only confirmed once payment has been received.

Block bookings are non-refundable and non-transferable.

Missed sessions cannot be refunded or rescheduled. 

Cancellations & Attendance Policy 

Workshops cancelled in writing prior to the workshop date will be refunded as follows:
• With 21 or more days’ notice – 50% of fees;
• Less than 21 days’ notice – No refund

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Equipment and what to bring

We supply mats and any small equipment you may need in our physical classes only. 

For hygiene and comfort reasons, many people like to bring their own mat with them.
Please ensure you bring your own water bottle with you to class.

Scope of Practice 

Priority Pilates provides movement-based, educational and wellbeing support. This does not replace medical advice, diagnosis or treatment. Clients remain responsible for seeking appropriate medical guidance where appropriate.

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Liability Release

• I understand that my teacher is a qualified and insured Pilates mat teacher.

• I will tell the teacher of anything painful / unusual I experience in the class and between classes.

• I will stop doing the exercise if I or s/he thinks I need to, or follow the alternatives my teacher gives me.

• I understand my teacher may offer me professional advice relating to my ability to exercise and s/he may consider it unprofessional to continue to teach me if I do not wish to follow that advice.

• I will keep my teacher informed and updated on any medical condition or injuries.

• I understand that all exercise carries a risk and I voluntarily participate in Priority Pilates classes with full knowledge that there is risk of personal injury, property loss or death. I agree that neither I, my heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against Helena Nilsson Ghosh or Priority Pilates or its members for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.

• If you are struggling with anything in your class, have any problems or concerns, do please let us know as soon as you can, and we will do our best to help.

• During an online session, your teacher will provide step by step instruction on completing the exercise in a safe manner but cannot fully monitor you while you are completing these exercises. If you are unable to complete the exercise due to physical limitation or lack of understanding then do not attempt the exercise. If you do attempt, you will be liable for any injury sustained.

• We reserve the right to change the advertised teacher if the teacher is unavailable due to illness or unforeseen circumstances. No money will be refunded if the class teacher changes. If the class is cancelled then you will receive a full refund.

• If there are not enough people booked into the class to run it for the term, we reserve the right to cancel the class. A full refund will be given to you.

• If you are going to be absent, please let us know.

•  Pregnancy; Please let us now as soon as possible if you fall pregnant so that we can offer you extra advice and alternative exercises which may be more appropriate for you in class.​